17%
17%
22%
22%
28%
28%
32%
32%
7%
7%
12%
12%
19%
19%
33%
33%
Saves time
Saves time
Easy to do
Easy to do
Convenience
Convenience
Last minute
Last minute
Electricity
Electricity
Credit card
Credit card
Cell phone
Cell phone
Insurance
Insurance
16%
16%
20%
20%
25%
25%
28%
28%
18%
18%
21%
21%
29%
29%
35%
35%
40%
40%
50%
50%
66%
66%
70%
70%
A 360-Degree View of Mobile Billing and Payment: Consumer Preferences and Billers’ Strategic Response, Fiserv Inc. 2015
Seventh Annual Billing Household Survey, Fiserv Inc., 2014
BillMatrix Next Multichannel EBPP Solution, Fiserv Inc., 2014