Whether it’s filling gaps in available financial services or accessing convenient mobile options, consumers increasingly turn to fintechs to round out their financial experience.
40 and under would stay with their bank if it went all digital, compared with only 47% of people over 40.
40 and under would stay with their bank if it went all digital, compared with only 47% of people over 40.
More people prefer mobile and online over in-person methods for interacting with their primary financial organizations. A majority would stay with a bank that went all digital.
People 40 and under prefer digital (mobile and online) over the branch by nearly 6:1.
Payment
Budget
Loan
Investment
Crypto
Payment
Budget
Loan
Investment
Crypto
Filling Gaps
Crypto in Focus
Data Sharing
Open to Fintechs
Filling Gaps
Crypto in Focus
Data Sharing
Open to Fintechs
Filling Gaps
Crypto in Focus
Data Sharing
Open to Fintechs
Connecting financial account information is essential for many fintech services. But people are split on whether they’re likely to do it. The big difference maker? Age.
Only 35% of people 56 and under said they would be unwilling to share data, compared with 72% of people over age 56.
Filling Gaps
Crypto in Focus
Data Sharing
Open to Fintechs
Consumers are willing to turn to fintechs for a wide variety of services as part of their overall financial experience.
Most people use at least one type of fintech service – 86% use a payment app, for example – and awareness of different fintech services is high.