Custom Enhancement and Optimization Services

Build custom applications that enhance the member experience. Re-optimize your core data following major implementations or system purges.

Fiserv can make your systems hum like new and help ensure you’re getting the most from your technology investments.

  • Custom programming
  • Data integrity cleanup
  • System optimization reviews and recommendations
  • Application development
  • Third-party integrations

Merger, Advisory and Management Services

Whether merging credit unions or integrating systems, you need to be able to keep your business operating without distractions.

Fiserv has the services to tackle those special projects so you can focus on your members. Let Fiserv help with services, such as:

  • Program and project management
  • Systems integrations
  • Member communications
  • Post-merger, new member expansion
  • Branch geo-mapping

Marketing Analytics and Solutions

Success begins with a sound marketing strategy. Raddon, a Fiserv company, provides advisory services focused on marketing analytics that yield factual insight into product penetration, channel adoption, service usage and next product to sell.

We can help you with:

  • Strategy services
  • Market and member analysis
  • Multichannel campaign management
  • Onboarding campaigns
  • Member profitability analyses

Training Services

For IT systems to function their best, the people who use them need to be adequately trained and updated on system functionality.

Fiserv helps credit unions review and improve processes and train employees so your team uses the latest system features and new employees get oriented quickly. Services include:

  • Online and on-site training
  • Security and authorizations training and reviews
  • E-learning
  • Sales culture training

IT Infrastructure Solutions

You don’t always have the resources to build and protect your credit union while keeping it running smoothly.

Fiserv can help. From developing your online presence to creating (and executing) your business recovery plan to launching a new branch, Fiserv can fill in where you need us. We provide:

  • Business recovery planning and execution
  • Web development and hosting
  • Staff augmentation for IT-related roles
  • Reduced hardware costs
  • QA testing